WhatsApp delivery message templates for UAE sellers.
Use these templates to reduce unclear delivery messages. Replace placeholders with real seller, customer, shipment, and route details.
e People Solutions FZC operates the Koriyar.com brand. Physical delivery is performed through approved riders, agencies, or operational participants after operational acceptance.
Ready-to-copy templates
Address confirmation
Delivery window confirmation
Payment readiness
Tracking link sent
Pickup completed
Out for delivery
Failed delivery
Retry request
Return initiated
Proof sent
Package readiness reminder
Restricted item clarification
Frequently asked questions
Is Koriyar.com a courier company?
Koriyar.com is a delivery coordination platform and seller delivery operating system. Physical delivery is performed through approved riders, agencies, or operational participants after operational acceptance.
Where is Koriyar.com live?
Live-focus emirates are Dubai, Sharjah, and Ajman. Other UAE emirates are waitlist or upcoming unless operations confirms launch in writing.
Is pricing final online?
Estimate only. Final price depends on route, package details, rider or agency availability, coverage, payment status, packaging, timing, and operational acceptance.
What is the standard liability wording?
Liability, if applicable, is subject to the approved Terms, shipment acceptance, prohibited-items rules, packaging requirements, proof availability, and any additional coverage selected. Current standard liability cap is AED 200 per accepted package unless approved additional coverage applies.
Can I use Koriyar.com for Abu Dhabi?
Abu Dhabi is currently treated as waitlist/upcoming unless operations confirms route acceptance in writing.
Can clinics or pharmacies use Koriyar.com?
Clinic, document, and pharmacy-related workflows are limited to approved documents and non-restricted items unless written approval is granted for a specific regulated use case.
What items are restricted?
Illegal goods, dangerous goods, cash-like items, regulated products without approval, prescription-related items, lab-sample-related items, controlled goods, unsuitable temperature-sensitive items, and poorly packaged fragile items may be rejected or require special approval.
What proof is available?
Proof records may include photo, timestamp, status update, rider or agency note, handover note, or other evidence where available. Device, connectivity, participant compliance, and workflow status may affect proof availability.
Can sellers use WhatsApp?
Yes. Sellers can use WhatsApp support and templates, but structured shipment records reduce repeated manual follow-up.
What happens if delivery fails?
The seller should review the failure reason, customer availability, address quality, payment status, item suitability, and retry or return path.
