Packaging guide for UAE sellers.
Packaging quality affects route acceptance, proof records, failed delivery risk, and claims review. Use this guide before requesting dispatch planning.
e People Solutions FZC operates the Koriyar.com brand. Physical delivery is performed through approved riders, agencies, or operational participants after operational acceptance.
Checklist
Packaging guide by category
General goods packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions.
Bakery/cake packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions.
Flowers packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions. Flowers are time-sensitive and condition-sensitive; freshness is not promised.
Fashion packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions.
Beauty/cosmetics packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions.
Documents packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions.
Electronics accessories packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions.
Gifts packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions.
Grocery seller packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions. Controlled-temperature movement is not promised without written approval.
Clinic documents packaging
Use firm outer packaging, clear labels, sealed contents, correct recipient details, and seller instructions. Approved documents and non-restricted items only unless written approval exists.
Frequently asked questions
Is Koriyar.com a courier company?
Koriyar.com is a delivery coordination platform and seller delivery operating system. Physical delivery is performed through approved riders, agencies, or operational participants after operational acceptance.
Where is Koriyar.com live?
Live-focus emirates are Dubai, Sharjah, and Ajman. Other UAE emirates are waitlist or upcoming unless operations confirms launch in writing.
Is pricing final online?
Estimate only. Final price depends on route, package details, rider or agency availability, coverage, payment status, packaging, timing, and operational acceptance.
What is the standard liability wording?
Liability, if applicable, is subject to the approved Terms, shipment acceptance, prohibited-items rules, packaging requirements, proof availability, and any additional coverage selected. Current standard liability cap is AED 200 per accepted package unless approved additional coverage applies.
Can I use Koriyar.com for Abu Dhabi?
Abu Dhabi is currently treated as waitlist/upcoming unless operations confirms route acceptance in writing.
Can clinics or pharmacies use Koriyar.com?
Clinic, document, and pharmacy-related workflows are limited to approved documents and non-restricted items unless written approval is granted for a specific regulated use case.
What items are restricted?
Illegal goods, dangerous goods, cash-like items, regulated products without approval, prescription-related items, lab-sample-related items, controlled goods, unsuitable temperature-sensitive items, and poorly packaged fragile items may be rejected or require special approval.
What proof is available?
Proof records may include photo, timestamp, status update, rider or agency note, handover note, or other evidence where available. Device, connectivity, participant compliance, and workflow status may affect proof availability.
Can sellers use WhatsApp?
Yes. Sellers can use WhatsApp support and templates, but structured shipment records reduce repeated manual follow-up.
What happens if delivery fails?
The seller should review the failure reason, customer availability, address quality, payment status, item suitability, and retry or return path.