Trust and safety for Koriyar.com delivery coordination.
Koriyar.com uses transparent service-model language, coverage rules, package restrictions, proof limits, and liability wording so sellers understand what is accepted and what is not.
e People Solutions FZC operates the Koriyar.com brand. Physical delivery is performed through approved riders, agencies, or operational participants after operational acceptance.
What Koriyar.com does
seller onboarding, shipment record creation, payment readiness workflow, dispatch coordination, tracking links, status updates, and proof records where available. Physical delivery is performed through approved riders, agencies, or operational participants after operational acceptance.
What Koriyar.com does not do
Koriyar.com is not a postal operator, national courier fleet, freight carrier, transport fleet, or fixed fixed same-hour delivery provider unless separately approved in writing.
Pricing: Estimate only. Final price depends on route, package details, rider or agency availability, coverage, payment status, packaging, timing, and operational acceptance.
Liability: Liability, if applicable, is subject to the approved Terms, shipment acceptance, prohibited-items rules, packaging requirements, proof availability, and any additional coverage selected. Current standard liability cap is AED 200 per accepted package unless approved additional coverage applies.
Coverage: Coverage depends on route, timing, package, payment readiness, rider or agency capacity, and operational acceptance.
Trust and safety rules
Company identity
Koriyar.com is a brand of e People Solutions FZC.
Rider/agency approval
Riders and agencies may be reviewed for documents, vehicle/area details, operational capacity, and proof compliance.
Seller responsibility
Sellers remain responsible for accurate addresses, package description, suitable packaging, customer availability, and restriction confirmation.
Package acceptance
Illegal goods, dangerous goods, cash-like items, regulated products without approval, prescription-related items, lab-sample-related items, controlled goods, unsuitable temperature-sensitive items, and poorly packaged fragile items may be rejected or require special approval.
Medical/regulated disclaimer
Clinic, document, and pharmacy-related workflows are limited to approved documents and non-restricted items unless written approval is granted for a specific regulated use case.
Claims process
If a seller believes a delivery issue qualifies for review, they must provide shipment code, item details, declared value if available, packaging proof if available, tracking/proof records, customer communication, and issue summary.
Frequently asked questions
Is Koriyar.com a courier company?
Koriyar.com is a delivery coordination platform and seller delivery operating system. Physical delivery is performed through approved riders, agencies, or operational participants after operational acceptance.
Where is Koriyar.com live?
Live-focus emirates are Dubai, Sharjah, and Ajman. Other UAE emirates are waitlist or upcoming unless operations confirms launch in writing.
Is pricing final online?
Estimate only. Final price depends on route, package details, rider or agency availability, coverage, payment status, packaging, timing, and operational acceptance.
What is the standard liability wording?
Liability, if applicable, is subject to the approved Terms, shipment acceptance, prohibited-items rules, packaging requirements, proof availability, and any additional coverage selected. Current standard liability cap is AED 200 per accepted package unless approved additional coverage applies.
Can I use Koriyar.com for Abu Dhabi?
Abu Dhabi is currently treated as waitlist/upcoming unless operations confirms route acceptance in writing.
Can clinics or pharmacies use Koriyar.com?
Clinic, document, and pharmacy-related workflows are limited to approved documents and non-restricted items unless written approval is granted for a specific regulated use case.
What items are restricted?
Illegal goods, dangerous goods, cash-like items, regulated products without approval, prescription-related items, lab-sample-related items, controlled goods, unsuitable temperature-sensitive items, and poorly packaged fragile items may be rejected or require special approval.
What proof is available?
Proof records may include photo, timestamp, status update, rider or agency note, handover note, or other evidence where available. Device, connectivity, participant compliance, and workflow status may affect proof availability.
Can sellers use WhatsApp?
Yes. Sellers can use WhatsApp support and templates, but structured shipment records reduce repeated manual follow-up.
What happens if delivery fails?
The seller should review the failure reason, customer availability, address quality, payment status, item suitability, and retry or return path.